Operations | Sustainability Booking.com

Planet

Our planet is our home and also our destination. We aim to do our part to protect and preserve it to best serve our travelers and partners.

Reducing greenhouse gas (GHG) emissions is a key to the long-term sustainability of our world. Since 2022, in response to a proposal that received majority support from our stockholders, Booking Holdings has been working towards a long-term target of net-zero emissions. In 2024, our targets were validated by the Science-Based Targets initiative (SBTi), an independent, multi-stakeholder partnership established to develop a global standard for net zero and to help companies create science-based frameworks for reducing their emissions.

Our 2040 Net-Zero Target

Our target is to reduce our absolute Scope 1 & 2 emissions by 95%, and our absolute Scope 3 emissions by 50% against a 2019 baseline by the end of 2030. While we aim to maintain our scope 1 & 2 emissions reduction through 2040, we aim to reduce our absolute scope 3 emissions by 90% against the 2019 baseline by 2040.

People & Communities

People are the foundation of our business. We continuously work to support them, gathering feedback and raising the bar along the way.

We aim to cultivate a workforce that reflects the broad spectrum of people and cultures we work with and to support the health and wellbeing of all those who rely on our business, including employees and travelers. At a foundational level, we hold ourselves to high ethical standards in supporting the people who drive our business, and we support and respect international human rights standards while working to address potential adverse human rights impacts in our operations and value chain.

Travel

By helping to make more sustainable travel options available to travelers, we can contribute to the preservation of a world worth experiencing.

As travel continues to grow, we strive to reduce its negative impacts on people and the environment while staying true to our mission of making it easier for everyone to experience the world. We collaborate with partners across our value chain as well as a variety of third-party organizations to increase, optimize, and highlight efforts aimed at making our industry more sustainable. In doing so, our goal is to help ensure that the industry and those it touches can thrive today and into the future.